Member & Guest Information

Welcome to the West Hartford Coworking! Below are some tips, links and helpful resources you can use to maximize and optimize your time in our space!

Login to Our Member Management Platform (Optix)

New User

  1. If you spoke with one of our Community managersy, check your email (Spam, too) for an invitation from Optix to join our booking platform, create a username and password
  2. Didn't get an email? Visit https://westhartfordcoworking.optixapp.com/signup/ to get started
  3. Select Passes or Plans for purchase! Or, skip for now and browse options before deciding.

Current Members

  1. Sign in to existing Optix account at https://login.optixapp.com/login and/or download the Optix app from GOOGLE or APPLE
  2. All your billing, plans, passes and remaining allowances can be managed on our Optix platform! But, as always, please email team@wehaworks.com for assistance.
  3. Forgot your password? Click "Forgot PW" and create a new one
  4. Check email for password reset link

Printing Instructions

  1. Log in to Wi-Fi on-site
  2. Search for local printers
  3. Color Printing: HP Color LaserJet Pro M478f-9f
  4. Black & White: Brother HL-L5200DW series
  5. Click on Printer Name
  6. Click Print

Mail Membership

Mail Customer Pick Up

  • Mail pick up is available M-F 9am - 4pm
  • Advanced scheduling is not mandatory but greatly appreciated!
CALL FOR SUPPORT

Cancelation Policy + Instructions

Meeting Room + Day Passes

Upon purchase of Meeting Room Time or Day Passes there will be *NO REFUND* granted. Any cancelation of time, will result in the original booking time being rolled over to next date and time preferred.


* 10 + 20 day passes EXPIRE 6 months after purchase date

* For expiration dates on single day passes and specials on day passes, please review description upon booking


*Please contact team@wehaworks.com to cancel your booking 48 hours in advance*

Private Offices

Please refer to individual membership contract for Cancelation Policy